IMPACT OF CARD SERVICES TECHNOLOGY ON FINANCIAL INCLUSION IN NIGERIA.A CASE STUDY OF KADUNA METROPOLIS
Keywords:
Financial inclusion, card services, Access, Usage, Quality, WalletsAbstract
No nation will survive without financial inclusion,the survival of any nation economy depend on financial inclusion. The main objective of this research study is to find out the impact of the relationship between card services and financial inclusion and to propose mechanisms for strengthening financial inclusion. Theresearch examine the impact of card services on financial inclusion using survey research approach and self- administered questionnaire. Data were source from 384 financially included people inKaduna metropolis. The PLS- SEM analysis proclaimed that, card services significantly impact financial inclusion. This study recommend that, the financial included populace in Kaduna metropolisshould be informed and enlightened about the positive impact of digital financial products and services, how to use the products and services, it economic benefit, and also to make the financial product and services more easily accessible and to increase quality of service so as to increase the usability of such product and services in Kaduna metropolis.