EMPLOYEE INVOLVEMENT CULTURE, KNOWLEDGE INFRASTRUCTURE CAPABILITY AND ORGANIZATIONAL PERFORMANCE: A MODERATING ANALYSIS FOR PENSION FUND ADMINISTRATORS IN NIGERIA
Authors
- Idris Dahiru
Keywords:
Knowledge infrastructure capability, employee involvement culture, organizational performanceAbstract
This study examined the moderating effect of employee involvement culture on the relationship between knowledge infrastructure capability (information technology infrastructure, organizational structure, human resource capability) and organizational performance of Pension Fund Administrators in Nigeria. The study employed cross sectional survey design where simple random sampling method was adopted to collect data from one hundred and twenty six (126) staff of the PFAs through questionnaire administered to employees of Pension Fund Administrators in Nigeria. The study used Smart PLS 4.0 software to analyse the data. The result shows that knowledge infrastructure capability proxies namely; information technology infrastructure and human resource capability significantly and positively influence organizational performance of Pension Fund Administrators in Nigeria, with the exception of organizational structure which does not influence organizational performance. The study discovered that employee involvement culture significantly and positively moderates the relationship between human resource capability and organizational performance, and between organizational structure and organizational performance. However, the study revealed that employee involvement culture negatively and significantly moderates the relationship between information technology infrastructure and organizational performance. The study recommends that Pension Fund Administrators should prioritize continuous training, professional development, and skills enhancement of employees. PFAs should foster employee involvement in decision-making, problem-solving, and operational improvements, particularly in human resource and structural matters. Such participatory practices enhance employee commitment and maximize the performance benefits of human capital and organizational structure
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